Why SIPPER
Most Cloud PBX providers in Thailand resell third-party platforms. SIPPER runs everything on our own Pure VoIP Network — dedicated voice infrastructure with no mixed traffic, direct carrier interconnection, and the highest Yeastar and 3CX certifications in the country.
| Feature | SIPPER | Typical Provider |
|---|---|---|
| Pure VoIP Network | ✓ | ✗ Resell |
| Pure VoIP Network (No Mixed Traffic) | ✓ | ✗ Shared infrastructure |
| Voice AI (Transcription + Summary) | ✓ | ✗ Most lack this |
| Microsoft Teams Direct Routing | ✓ Ribbon SBC | Some via 3rd party |
| Cloud PBX (Yeastar) | ✓ YSCE Certified | Basic partner |
| Cloud PBX (3CX) | ✓ Advanced V20 | Standard partner |
| Contact Center Module | ✓ Built-in | Separate product |
| Neural TTS (IVR prompts) | ✓ AWS Polly | ✗ |
| Call Recording | ✓ | ✓ |
| Mobile App (Linkus) | ✓ | ✓ |
| Video Conferencing | ✓ | ✓ |
| Hardware Supply (Yealink, Akuvox) | ✓ Multi-brand | Limited |
| SLA Guarantee | 99.99% | Varies |
| WebSocket Audio Streaming | ✓ | ✗ |
| Yeastar Certification Level | YSCE (Highest) | YSCA/YSCE |
Our Pure VoIP Network is a dedicated voice-only infrastructure — not resold from a third party. No data, no video, no other services competing for bandwidth. Voice packets get priority because there is nothing else on the wire. Direct interconnection with NT and True carriers.
Call transcription, auto-summary, voicemail-to-text, and neural TTS are native to the Yeastar P-Series we deploy. Most competitors either don't offer AI features or require separate subscriptions to third-party AI platforms.
SIPPER holds the Yeastar Star Certified Engineer (YSCE) credential — the highest level available — across all 9 certification tracks. We also hold 3CX Advanced Certified Engineer V20 and Ribbon SBC certification for Microsoft Teams.
Network, platform, hardware, and support from one team. No finger-pointing between your carrier, PBX vendor, and IT integrator. One contract, one support channel, one team that owns the outcome.
Tell us about your current setup and we will show you exactly how SIPPER compares — with a side-by-side breakdown tailored to your requirements.
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